Quadrant Recruitment is a specialist recruiter of talented hospitality and service people for some of London’s most discerning Hotels, Serviced Apartments, Restaurant, Bars, Event, Venues, and Facility Management companies.
We are looking for dedicated Cloak Room Attendant to work in London’s top hotels/venues.
Full-time position - £7.50 p/h, plus holiday pay.
This is the perfect position for someone who can handle a variety of tasks simultaneously, while also delivering a high level of customer service.
As a Cloak Room Attendant, you must be reliable, customer focused and not scared of hard work.
The Cloak Room Attendant is a vital part of the housekeeping and the reception daily operation. Cloak Room Attendant person must be a reliable, honest, and quick learner.
- Welcoming customers upon entrance and confirm reservations.
- Acting as the point of reference for guests who need assistance or information.
- Understanding customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel.
- Arranging events, excursions, transportation etc. upon request from hotel residents.
- Responding to complaints and find the appropriate solution.
Experience is desirable but not essential as full training will be provided.
- Excellent rates of pay (increasing after 12 weeks) paid weekly
- Holiday Pay
- Free uniform and meals when on duty
- Temporary Worker of the month award
- Full induction training
- Opportunity to progress
- Employed / Self-employed contract
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
- a polite, courteous, and professional manner
- a trustworthy and responsible attitude to ensure that items are not lost or damaged
- a neat, well-presented appearance
- good communication skills
- knowledge of the local area, tourist attractions, restaurants, and transport services
- the ability to work alone
- the ability to work calmly under pressure